Jerome Niyirora, Ph.D. is an Assistant Professor in the Health Information Management (HIM) Program, which is part of the College of Health Sciences at SUNY Polytechnic Institute (SUNY Poly). Jerome graduated from SUNYIT (now SUNY Poly) with a dual bachelor’s degree in HIM and Health Services Management. Subsequently, he earned a Master of Science in Health Services Administration. Jerome also holds a Master of Science in Industrial Engineering from SUNY University at Buffalo, and a Ph.D. degree in Systems Science from SUNY Binghamton University. Jerome is a Registered Health Information Administrator (RHIA). His research focuses on the integration of system science theory, calculus of variations, and machine learning techniques into the improvement and optimal design of healthcare processes.